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For Buyers
Delivery options:
(1) Normal Mail at a flat rate of $1.50
(2) Registered Post at a flat rate of $3.20
(3) Free Normal Mail with purchases $30 and above
(4) Free Registered Post with purchases $50 and above
Self-collection options:
(1) In-store
(2) Bukit Batok MRT Station
To ensure a successful self-collection, please do drop us an SMS(90603115) or email (fumblesjumbles@gmail.com) at least 2 days in advance to arrange and confirm your pick up date/timing and location.
Drop us an email indicating which is the missing item and we can either:
refund you accordingly or mail the item to you.
Yes we do! Sometimes, the loveliest way to give is a gift of choice.
We will customize a coupon code for you accompanied by an e-card. Please contact us for details.
If you have received an incorrect item, drop us an email stating the product name of the item you should have received instead, together with a photo of the incorrect item. We will mail the correct item together with a returning envelope to you. Postage of the returning envelope will already be paid for, but we do need your help in mailing it back to us within 1 week. Failure to do so will result in you being blacklisted on our site.
It's not possible to cancel your order once payment has been processed because we do not make refunds. However, we can hold the credits for up to 1 year or you may select another item of a similar value instead.
For Sellers
We are looking for gently worn clothes of good quality and resale value for age 0 to 14 years. Clothes that are usually worn for specific occasions like wedding celebrations, festivals, Halloween parties & even cold weather travels etc. Clothes from known retail stores, local brands or sustainably-made are preferred. There is also a limit of 20 items to be sold by per customer per collection drive. Do keep a look out for our collection drive posters from time to time!
If the stains are small, at obscure parts of the clothing and is unlikely to be noticed… YES! We will try to give it a 2nd lease of life. However, the pricing will be affected because it will also be sold at a lower price.
For clothes with obvious stains, washed and stretched out of shape, piling etc. check out:
Cloop Recycling Bins
(Locations are listed on National Environment Agency (NEA) website (under the Clothing tab))
Due to hygiene reasons, items like bibs, socks, undergarments cannot be accepted.
Hats, caps, and beanies are welcomed though!
There are 2 methods to sell your clothes. More details can be found here.
For drop-offs, please do so at the following address during our opening hours:
18 Boon Lay Way, Tradehub2
#04-115 (S609966)
For parcel delivery, please mail to the following address:
Blk 118, Bukit Batok West Ave 6,
#08-278 (S650118)
Please SMS 90603115 at least 1 day prior to schedule your drop-off or book an appoint with us using the following QR code:
To schedule an alternative drop-off timing, please contact us.
That’s a very difficult question! We quote your pre-loved clothes based on their condition, brand and estimated resale value. There is no fixed pricing based on clothing type / brand / market price. However, items are usually priced between the range of $0.50 to $8. Hence, kindly wait for our offer!
The time needed to receive a payout offer depends on your selling method.
For the FIRST method, you will receive a payout offer within 1 to 2 hours from drop off time. For the SECOND method, you will receive a payout offer within 5 working days.
For details on how to sell your clothes, click here.
PayNow
PayLah!
Direct POSB Bank Transfer
For Selling Quotes ranging between $20 to $50, $10 of your quote will be given in credit
( x 1.5 times) & the remaining in cash. E.g. For a $45 quote, you will receive $35 Cash + $15 Credit
For a $27.80 quote, you will receive $ $17.80 Cash + $15 Credit For Selling Quotes above $50, $20 of your quote will be given in credit ( x 1.5 times) & the remaining in cash. E.g. For a $100 quote, you will receive $80 Cash + $30 Credit For a $78 quote, you will receive $58 Cash + $30 Credit
Credits will be given in the form of e-coupons, in denominations of $5. Your unique coupon code will be SMSed / EMAILed to you on the same day when cash is credited into your bank account.
Credits do not expire. Credit system does not apply for quotes below $20.
*UPDATED!
You now have the option to donate your credits and used them to support Kellen, our sponsored child in Rwanda! Just drop us a message and we will get it done!